Brother HL2270DW Toner Reset

1 minute read

So I handle all the IT where I work, which includes anything even remotely computer related. I took a day off, and when I returned the next day the shipping / receiving person came to me and said he had a printer problem that I needed to look at. He added that it was not urgent because he was able to print since he borrowed the owner’s printer.

The printer in question was a Brother, model HL2270DW. Apparently, it just stopped working and reported the toner was out. A new cartridge was installed but the printer still would not print. (I think there is more to the story than this.)

After messing around with the printer for an hour, I stumbled on this solution! by phiolle


Please do the following steps to reset the toner sensor.

  • Open the front cover and leave open while completing the following steps.
  • Turn the printer off.
  • Hold the ‘go’ button (or “start’ button) while turning the printer on. All lights should be on.
  • Release the ‘go’ button (or “start’ button).
  • Press the ‘go’ button (or “start’ button) 2 times.
  • Pause. All panel lights should be on.
  • Press the ‘go’ button (or “start’ button) 5 times. The toner light should be off. (error may be flashing) The paper light should be on or flashing.
  • Close cover. The ready light should be the only light on.